I have worked with Dave several times now and hope he never quits. I have an older Acadia that is nearing end of life. Based on Dave I would have to consider The Darrel Waltrip organization as a place to purchase my next car.
I asked the guys to find out why there was a rattling noise coming from behind the a.c. bezel. They said they put foam tape behind the bezel, but it still rattles. I was hoping to have that annoying sound gone when I drive.
The service team couldn't have been more helpful. I was in and out in less than an hour which I greatly appreciate because I had my two year old with me. The service team was also able to suggest a route for us to take a walk during the appointment. Thanks to all!
My service contact Jeff was very nice. He deserves 5 stars. He did what he could do to help. My problem is that my part for my air conditioner is on back order for weeks! It is the middle of summer & I have two small children. My car is not even 6 months old. This makes me apprehensive from ever buying another GMC product and makes me very nervous about what is to come with my brand new car