FREQUENTLY ASKED QUESTIONS (FAQS):
Q. Who is included in the program?
A. This program is open to active and eligible paid or volunteer Firefighters, Police — including Police Officers, Sheriffs/Sheriff's Deputy, Correctional Officers, State Troopers and Federal Law Enforcement Officers — EMTs/Paramedics and 911 Dispatchers.
Q. Will the First Responder program offer Supplier pricing (additional manufacturer rebates)?
A. Yes, it will.
Q. What is ID.me?
A. ID.me is one of 4 companies accredited by the federal government at the highest level possible for a remote identity provider. Visit www.ID.me
for further details.
Q. My Customer is experiencing an issue uploading documentation to ID.me, who do they contact?
A. ID.me Customer Support 866-775-4363 or email firstname.lastname@example.org. Hours are 8am-midnight EST 7 days a week.
Q. What divisions are participating in the First Responder program?
A. Eligible vehicle brands included in the program are Chevrolet, Buick and GMC.
Q. Can this be used on on a prior purchase?
A. This offer is only valid on a future purchase, prior purchases do not qualify.
Q. Where can I find copy of the program rules?